Privacy Policy
Last updated: October 2, 2026
UNI Nutrition Inc. (“UNI Nutrition,” “we,” “us,” or “our”) is a company based in Vancouver, British Columbia, Canada. We work with health and nutrition brands as a business-to-business service provider. This Privacy Policy explains how we collect, use, disclose, and protect personal information through our website at uni-nutrition.com (the “Website”) and in the course of our business communications.
We handle personal information in accordance with British Columbia’s Personal Information Protection Act (PIPA) and, where it applies, Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Scope
This Privacy Policy applies to personal information we collect when you visit the Website, submit our contact form, email us, or communicate with us about a potential or current engagement. It does not apply to third-party websites linked from the Website.
Our Website and services are intended for businesses and professionals. Much of the information we receive is business contact information, such as a name, job title, company name, and work email address, used to communicate with you in your business capacity. Some privacy laws treat business contact information differently from other personal information. Regardless of how the law classifies it, we protect it as described in this Privacy Policy.
2. Accountability and Privacy Officer
We have designated a Privacy Officer who is responsible for our compliance with this Privacy Policy and applicable privacy laws. You may contact our Privacy Officer at:
Privacy Officer: Steven Choi, CEO
UNI Nutrition Inc.
Vancouver, British Columbia, Canada
Email: contact@uni-nutrition.com
3. Personal Information We Collect
Information you provide to us
Contact form: company name, work email address, subject selected from the available inquiry categories, and the message you submit, including any information you choose to include.
Email and other communications: your name, contact details, company and role, and the content of your messages and attachments, where applicable.
Business engagements: business contact details of the people we work with and information needed to provide our services, as set out in the applicable agreement.
Please do not send us confidential formulas, proprietary data, trade secrets, or other sensitive business information through the contact form or ordinary email. If confidential information needs to be shared, a non-disclosure agreement can be made available before sharing sensitive information.
We do not request personal health information through the Website.
Information collected automatically
When you visit the Website, our website platform may automatically collect certain technical information needed to operate, maintain, and secure the Website, such as IP address, browser and device type, and the date and time of your visit. Where analytics cookies are used, additional information about how visitors use the Website may be collected only after you accept analytics cookies through the cookie banner. See Section 8 (Cookies and Analytics).
Information from other sources
We may receive business contact information from people who refer you to us, or obtain it from publicly available business sources, such as a company website, when it is relevant to a potential business relationship.
4. How We Use Personal Information
We use personal information only for purposes that a reasonable person would consider appropriate in the circumstances, including to:
respond to your inquiry and communicate with you about a potential or current engagement;
prepare proposals, define scope and fees, and provide the services set out in an agreement;
manage our business relationships, records, and invoicing;
operate, maintain, and secure the Website and, where you consent to analytics cookies, analyze how the Website is used; and
meet our legal, regulatory, accounting, and contractual obligations.
We do not sell personal information. We do not use personal information for automated decision-making, and we do not send marketing emails or newsletters. If we offer marketing communications in the future, we will ask for your consent first, in accordance with Canada’s Anti-Spam Legislation (CASL), and every message will include a way to unsubscribe.
5. Consent
We collect, use, and disclose personal information with your knowledge and consent, except where the law permits or requires otherwise. Consent may be express or implied depending on the information and the context. For example, when you submit our contact form or email us with an inquiry, we may rely on your consent, as permitted by law, to collect and use the information you provide for the purpose of responding to you.
You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice, by contacting our Privacy Officer. If you withdraw consent, we may be unable to respond to your inquiry or continue an engagement.
6. How We Share Personal Information
We share personal information only as described below:
Service providers that host our Website and contact form (Squarespace), provide our business email and document storage (Google Workspace, including Gmail and Google Drive), or otherwise support our operations. They may process personal information for the purposes of providing their services to us and as otherwise permitted by applicable agreements and law.
Professional advisers, such as lawyers and accountants, under a duty of confidentiality.
Third parties in an engagement, such as manufacturers, testing laboratories, or regulatory specialists, whether engaged by us or directly by the client, only as needed for that engagement and in accordance with the client’s instructions or the applicable agreement.
Legal requirements: where required or permitted by law, for example to comply with a court order or to protect our legal rights.
Business transactions: in connection with a proposed or completed merger, financing, or sale of all or part of our business, subject to confidentiality obligations.
7. Storage and Transfers Outside Canada
Our service providers may store or process personal information outside Canada, including in the United States.
Our Website and contact form are provided by Squarespace, Inc. Our business email is provided through Google Workspace (Gmail). Engagement-related records may also be stored in Google Drive where appropriate.
Information processed outside Canada may be subject to the laws of the jurisdiction in which the information is stored or processed and may be accessible to courts, law enforcement, or national security authorities in those jurisdictions.
We select service providers that provide reasonable administrative, technical, and organizational safeguards appropriate to the information handled.
8. Cookies and Analytics
Cookies are small files stored in your browser. The Website uses:
Essential cookies, which our website platform needs to operate the Website securely. These cannot be turned off through our cookie banner.
Analytics cookies, which help us understand how visitors use the Website. These are set only if you accept them through the cookie banner.
We do not use advertising cookies, and we do not use cookies to track you across other websites. You can change your choice at any time through the cookie banner, where available, or by adjusting your browser settings. Blocking cookies may affect some Website functions.
9. Retention
We keep personal information only as long as necessary for the purposes described in this Privacy Policy or as required by law:
Inquiries that do not lead to an engagement are kept for up to 24 months after our last communication and then deleted.
Information relating to an engagement is kept for the term of the engagement and afterwards for as long as required by law, our agreements, or our record-keeping obligations.
If we use personal information to make a decision that directly affects an individual, we keep it for at least one year after the decision, as required by PIPA.
When personal information is no longer needed, we securely delete or anonymize it.
10. Safeguards
We protect personal information with reasonable administrative, technical, and physical safeguards appropriate to its sensitivity, including access restricted to people who need it, password protection and multi-factor authentication on business accounts, and secure service providers. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
11. Accuracy, Access, and Correction
You may ask to access the personal information we hold about you, to learn how it has been used and to whom it has been disclosed, and to correct it if it is inaccurate or incomplete. Please send your request in writing to our Privacy Officer. We may need to verify your identity before responding.
We will respond within the time required by applicable law. If we cannot provide access, for example because the information would reveal another person’s personal information or confidential commercial information, we will explain why, subject to any legal restrictions. We do not charge a fee for correction requests. If a fee for access is permitted and applies, we will tell you the amount before processing your request.
12. Questions and Complaints
If you have a question or concern about our privacy practices, please contact our Privacy Officer first, using the contact information in Section 2. We will investigate and respond.
If you are not satisfied with our response, you may contact the Office of the Information and Privacy Commissioner for British Columbia (oipc.bc.ca) or, where PIPEDA applies, the Office of the Privacy Commissioner of Canada (priv.gc.ca).
13. Visitors Outside Canada
The Website is operated from Canada. If you access it from outside Canada, including the United States, your information will be handled as described in this Privacy Policy. Where the privacy laws of your jurisdiction give you additional rights that apply to us, you may contact our Privacy Officer to exercise them.
14. Children
The Website and our services are intended for businesses and professionals. They are not directed to individuals under 18, and we do not knowingly collect personal information from them.
15. Third-Party Websites
The Website may link to third-party websites. We are not responsible for their content or privacy practices. Please review their privacy policies.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date. If changes are significant, we will take reasonable steps to bring them to your attention.
17. Contact Us
UNI Nutrition Inc. — Attention: Privacy Officer
Vancouver, British Columbia, Canada
Email: contact@uni-nutrition.com